ChatGPT Owns the Crowd, Claude Owns the Workflow

The AI race doesn’t always reveal itself in model weights or benchmark scores. Sometimes it’s in the quiet disclosures, the usage reports that show not what these systems can do, but what people actually trust them to do. This month brought two such revelations.

OpenAI reported that ChatGPT now counts 700 million weekly active users—roughly 10 percent of the global adult population. Those users send about 18 billion messages every week. The overwhelming majority, nearly 80 percent, are using the system for writing, guidance, and information-seeking. In other words, ChatGPT has settled into daily life as an advisor, a universal copilot for drafting text, brainstorming ideas, learning concepts, and making decisions.

Anthropic’s report told a different story. In consumer-facing usage, one-third of Claude’s traffic ties directly to coding. On the enterprise side, the pattern is sharper still: 77 percent of Claude’s API calls are full-task automation. Where ChatGPT is where people ask, Claude is where businesses offload.