Fin Rebuilds Its Support Model on Nemotron
Fin's Apex 2.0, post-trained on NVIDIA's Nemotron 3 Super, lifts confirmed resolutions 8.6% and cuts hallucinations 16.5%, while its voice model gets 24% faster.
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Intercom’s AI customer service agent for answering questions and resolving support requests.
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Intercom’s AI customer service agent for answering questions and resolving support requests.
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Fin 4 Makes Its Support Bot Proactive
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Fin Joins Salesforce in $3.6 Billion Deal
Salesforce closed its roughly $3.6 billion purchase of Fin, formerly Intercom, adding 30,000 customer companies while Fin keeps building its own models.
